CA Privacy Rights Statement - eXp World Holdings

California Privacy Rights Statement

Effective: January 11, 2022

(Defined terms used but not otherwise defined herein shall have that meaning as ascribed in the eXp World Holdings, Inc. Privacy Policy and Data Processing Policy, or Attendee Terms (as defined below)).

If you are a California resident, you have additional rights with regards to your Personal Information.

A. Shine the Light Disclosures: Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents who provide certain personally identifiable information in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain the following from us: (i) a list of the categories of personally identifiable information (such as name, address, email address, and the type of services provided to the user) that we have disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us using the contact information in Section III (Where to Send Requests), below. We will respond to such written requests within thirty (30) days following receipt at the email or mailing address stated below. Please note that we are only required to respond to each user once per calendar year. Please be aware that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response.

B. California Consumer Privacy Act (CCPA) Disclosures: The California Consumer Privacy Act (“CCPA”) (Cal. Civ. Code §1798.100 et seq.) requires that we inform you of your rights and that we disclose, among other things, the categories of Personal Information we have collected, sold, and/or disclosed for a business purpose from California residents in the previous twelve (12) month period and the source.

I. Personal Information Collection

In the previous twelve (12) month period, we have collected the Personal Information set forth in the table below:

Categories Collected? Source Business/Commercial Purpose for Collecting
Identifiers

(Examples: name, address, email address, IP address, account username)

Yes Consumer; Agent; Service providers ·   Consider applicants for employment, extend offers of employment, maintain employee files, and provide benefits

·   Consider and engage independent contractor applicants

·   Market, improve, test, manage, and provide Services

·   Administer accounts, issue invoices, process transactions

·   Communicate with you

·   Detect and address security incidents

·   Identify and repair errors

·   Send advertisements

·   Internal research

California Customer Records Information

(Examples: education, employment history, bank account number, or other financial information)

Yes Consumer; Employee; Agent ·   Consider applicants for employment, extend offers of employment, maintain employee files, and provide benefits

·   Consider and engage independent contractor applicants

·   Administer accounts, issue invoices, process transactions

·   Detect and address security incidents

·   Internal research

Protected Information

(Examples: race, color, religion, gender, national origin, disability, familial status, sexual orientation)

Yes Employee; Agent ·   Consider applicants for employment, extend offers of employment, maintain employee files, and provide benefits

·   Consider and engage independent contractor applicants

Commercial Information

(Examples: records

of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)

Yes Consumer; Agent; Service providers ·   Market, improve, test, manage, and provide Services

·   Administer accounts, issue invoices, process transactions

·   Detect and address security incidents

·   Internal research

Biometric Data

(Examples: fingerprints, DNA, etc.)

No N/A N/A
Internet Information

(Examples: browsing history, search history, or other information about a consumer’s interaction with eXp Site or Services)

Yes Consumer; Agent; Analytics and website service providers ·   Market, improve, test, manage, and provide Services

·   Detect and address security incidents

·   Identify and repair errors

·   Remember your preferences, tailor the Services to you

Geolocation Data Yes Derived from IP address or cookies; Agent  
Audio, Electrical, or /Visual Information Yes Consumer; Employee; Agent ·   Market, improve, test, manage, and provide Services

·   Detect and address security incidents

·   Identify and repair errors

Professional Information

(Examples: employment-related information and history)

Yes Consumer; Employee; Agent; cookies ·   Consider applicants for employment, extend offers of employment, maintain employee files, and provide benefits

·   Consider and engage independent contractor applicants

Education Information Yes Consumer; Employee; Agent; cookies ·   Consider applicants for employment, extend offers of employment, maintain employee files, and provide benefits

·   Consider and engage independent contractor applicants

Inferences

(Examples: inferences that can be drawn from any of the foregoing information, such as preferences, characteristics, psychological trends, behavior, attitude, intelligence, or abilities)

No N/A N/A

II. Personal Information Disclosure

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information, as defined in the table above, to third parties:

  • Identifiers
  • California Customer Records Information
  • Commercial
  • Internet Information

Such information was disclosed to:

  • our Affiliates;
  • our virtual events and in-person events sponsors, and vendors;
  • other Users, if you are an Agent or you direct us to put you in contact with an Agent; and
  • third party providers that provide services to you on our behalf, such as providers that help us with fulfilling orders, fulfilling payroll or other employment benefits, sending postal mail and email, analyzing data, providing marketing assistance, providing search results and links, tracking website analytics, processing credit card payments, organizing events, and providing customer service.

If you sign up to attend any eXp World Holdings, Inc. virtual event or in-person event, the collection, use, and disclosure of your Personal Information may also be governed by the applicable event’s terms and conditions (the “Attendee Terms”). To the extent that the Attendee Terms and this California Privacy Rights Statement conflict, the Attendee Terms shall govern.

III.  Sale of Personal Information

In the preceding twelve (12) months, we have sold the following categories for Personal Information, as defined in the table above, to third parties:

  • Identifiers
  • Professional Information

Personal Information was sold for the following purposes:

  • Marketing

IV. Your Rights

  1. Right to Know

Pursuant to the CCPA, California residents have the right to request from us, for the preceding twelve (12) month period: (1) the categories of Personal Information and the specific pieces of Personal Information that we have collected about the resident, (2) the categories of sources from whom the Personal Information was collected, (3) our purposes for collecting the Personal Information, and (4) the categories of third parties with whom we have shared the Personal Information.

  1. Right to Delete

You also have the right to request that we delete any Personal Information we have collected from you. Once we verify your request, we will delete any Personal Information from our records, unless retaining your Personal Information is necessary for us to:

  • complete the transaction for which we have collected the Personal Information, provide you with the Services, or as reasonably anticipated in the context of our business relationship;
  • offer employment or provide employment benefits;
  • detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
  • debug to identify and repair errors that impair existing intended functionality;
  • exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law;
  • comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);
  • enable solely internal uses that are reasonably aligned with your reasonable expectations based on your relationship with us;
  • comply with a legal obligation; or
  • fulfill other internal and lawful uses of your Personal Information that are compatible with the context in which you provided your Personal Information.
  1. Right to Opt out of Sale

You can opt-out of the sale of your Personal Information here. <>

  1. How to Make a Request

We will confirm receipt of right to know and deletion requests within ten (10) business days of receiving such requests and will provide information as to how we will process such requests. We will respond to verified requests within forty-five (45) days of receipt. Please note that we are only required to respond to each website visitor twice per twelve (12) month period.

We are not required to: (1) retain any Personal Information about you that was collected for a single, one-time transaction if, in the ordinary course of business, that information about you is not retained; or (2) reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered Personal Information.

If you are a California resident and you wish to make any of the above requests, please send a request to:

Mail:     eXp World Holdings, Inc.

Attn: California Privacy Rights

2219 Rimland Drive, Suite 221

Bellingham, WA 98226

Email:   send request to [email protected] with “California Privacy Information Request” in the subject line

Phone: 1-833-269-5885

When you contact us, you will need to provide us with enough information to identify you (e.g., your full name, address, and User Account information); proof of your identity and address (e.g., a copy of your driving license); and a description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf. Any Personal Information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Upon verification, we will provide the requested information to you at your email address within the time period noted above. The information will be provided to you free of charge. We will not discriminate against you for exercising your rights under this section.

Copyright © 2022 eXp World Holdings, Inc. | All Rights Reserved.

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Leo Pareja

Leo Pareja brings 20 years of real estate experience as a top agent in the U.S., regularly featured on REAL Trends The Thousand report as well as #1 Agent on NAHREP’s Top 250 list and an Alumni of Realtor Magazine’s 30 under 30. He has co-founded one of the largest private lending companies on the U.S. east coast and most recently co-founded a MLS vendor technology. Pareja is dedicated to giving back to the real estate community through his involvement with NAHREP, founding President of their Metro DC chapter and later as the national President for the organization. 

Glenn Sanford

Since early 2002, Glenn Sanford has been actively involved in the online real estate space. In early 2007, Glenn launched BuyerTours Realty, LLC which, using a combination of web and traditional bricks and mortar, grew to three offices and into two states. After the drop off of the market in late 2008, Glenn and his executive team went back and rewrote the entire business model in recognition of the “perfect storm” of lower revenues, fixed or rising overhead costs, and a consumer with more information and access than ever before. eXp Realty, LLC was launched in October 2009 as the first truly cloud-based national real estate brokerage which meant giving up the traditional bricks and mortar environment and moving to a fully-immersive 3D virtual office environment where agents, brokers and staff collaborate across borders while learning and transacting business from anywhere in the world. In 2013, eXp Realty became a subsidiary of eXp Realty International Corp.

From 2004 to 2007, Glenn ran a large mega-agent team and consulted to Keller Williams International as a member of the Agent Technology Council in the areas of online client acquisition, client conversion and technology. Glenn also was a significant contributor to Keller Williams Internet Lead Generation Masterminds.

Prior to real estate, Glenn was active at the executive level with a number of technology-related companies. In 1998, he founded and served as President for eShippers.com, an online e-commerce and logistics company.

Jeff Whiteside

As the Chief Financial & Collaboration Officer, Jeff works closely with Glenn across EXPI and the teams in Realty, finance, technology, marketing, legal, human resources, new business development/M&A, international markets, investor relations, and VirBELA.

He has more than 30 years of experience in global finance and operational leadership including executive positions at General Electric, CommerceHub, Pitney Bowes Software, and RM Sotheby’s Auctions.

Shoeb Ansari

Shoeb Ansari serves as eXp Holding’s Chief Information Officer, as an accomplished software executive with an exceptional track record of building large scale product delivery organizations including product management, engineering, information technology, and information security for SaaS for private equity-owned and publicly traded enterprise software companies.

Courtney Chakarun

As Chief Marketing Officer, Courtney is responsible for amplifying the eXp World Holdings’ brands and overseeing all areas of marketing, including driving digital strategy for growth and enhancing eXp’s value proposition. A recognized thought leader in consumer lending, housing and digital transformation, Courtney was named a HousingWire Rising Star in 2016 and a Woman of Influence in 2019. Courtney has over two decades of marketing and innovation experience and has held various leadership roles at Roostify, CoreLogic and General Electric.

James Bramble

James Bramble is an authority in real estate law, a leader in the housing industry and advocate for acting with integrity. As eXp World Holdings Chief Legal Counsel, General Counsel and Corporate Secretary, James oversees the company’s legal affairs, including corporate governance, litigation and compliance. James has over 20 years of international business experience and has transformed eXp’s legal and compliance functions to empower an agent-centric, globally-scaled organization. James champions eXtend a Hand, eXp’s charitable foundation and is an active member of the Association of Corporate Counsel (ACC) and is a licensed real estate agent.

Kent Cheng

Kent is responsible for leading and developing the organization’s global accounting, finance practices and procedures. He also ensures the preparation and analysis of all financial reports comply with all applicable regulations. These vital financial functions enable eXp to continue its rapid growth trajectory and quickly expand its international footprint. He has decades of finance expertise in global finance, accounting and information technology functions in large, complex and geographically dispersed multi-billion-dollar international businesses.

Alex Howland, Ph.D.

Alex founded VirBELA, a social virtual reality platform focused on education and team development with clients in various industries from government to retail. The VirBELA team developed eXp Realty’s cloud-based campus, called eXp World. eXp World Holdings, eXp Realty’s parent company, acquired VirBELA’s core group of products and services in November 2018.

As President of eXp World Technologies, an eXp World Holdings company, Alex leads the development of VirBELA’s products and services to expand the offering to agents, teams and others who could benefit from their own, always-available environments for collaboration.

In the development of VirBELA, Alex was awarded financial support from the Graduate Management Admissions Council, the National Science Foundation, the National Institute of Health, the Laura Arrillaga-Andreessen Foundation and the American Psychological Association to support some of innovations and research.

Alex has a bachelors in organization psychology from Providence College and a doctorate in philosophy from Alliant International University, San Diego Scripps Ranch.

Jason Gesing

Jason is Chief Executive Officer, eXp Realty, and a member of the Board of Directors for eXp World Holdings. He has been a critical part of eXp Realty since joining the company in March 2010 and has served in a number of capacities, including Chief Executive Officer, managing broker of multiple states, General Counsel and President. Currently, Jason supports the company’s larger enterprise by evaluating and developing complementary ventures outside of the more traditional residential real estate vertical.

Dave Conord

As Co-President, Dave leads the U.S. growth and onboarding teams. Dave has more than 18 years of experience in the real estate industry. He was an owner/partner of multiple Keller Williams Realty market centers throughout the Mid-Atlantic and led one of the regions to No. 1 in the company for growth within three years. He also was one of the top recruiters at the company for nine years. At Long & Foster Companies, Dave developed professional and leadership training for sales managers and agents.

Stacey Onnen

Stacey has more than 19 years of real estate industry experience, and also is a professional speaker, trainer and certified continuing education instructor. Most recently, she was a designated broker and regional manager at a national real estate brokerage, overseeing more than 2,500 agents.

At eXp Realty, Stacey is responsible for eXp Realty U.S. brokerage operations, including compliance, risk management and state license laws.

Michael Valdes

Michael Valdes brings more than 25 years of expertise in global real estate and finance to eXp Realty. Most recently, he was Senior Vice President of Global Servicing for all Realogy Corporation brands, including Better Homes & Gardens, Century 21, Coldwell Banker, Corcoran, ERA and Sotheby’s International Realty. In his role, he oversaw the international servicing platform for all Realogy brands across more than 100 countries and opened more than 70 countries during his tenure.

Mike Vein

Mike is an integral part of driving the overall culture and organizational philosophy of eXp Realty. He has more than 20 years of experience strengthening the link between people, technology and corporate strategies for high-growth companies. His areas of expertise are in building scalable HR infrastructures with a focus on culture and organizational growth for rapidly expanding companies.

Prior to eXp Realty, Mike led Human Resources and Talent Acquisition at CloudCraze, a Salesforce company. He currently serves on the Chief Human Resources Officers (CHRO) committee for the Human Resources Management Association of Chicago (HRMAC), an association of strategic HR leaders in the Chicago area.

Dan Cahir

Dan has more than 10 years of experience managing public and private equity investments across a variety of industries. Currently, he is the Chief Executive Officer and Chief Investment Officer of Amherst Ave Capital. Previously, he was the portfolio manager at Long Light Capital and a member of the investment teams at Ziff Brothers Investments and Madrone Capital Partners. Dan began his career with Bain & Co., where he advised Fortune 500 and private equity clients on M&A, growth and efficiency initiatives.

Dan holds a Bachelor of Arts in Economics, summa cum laude, from Claremont McKenna College and holds a Master of Business from the Harvard Business School, where he graduated with distinction.

Gene Frederick

After serving as Controller for Texas Instruments, in 1984 Gene left the corporate world for a career in Real Estate. He first sold for two small companies that were bought out by Coldwell Banker. Three years later he joined Re/Max, and soared to become one of the Top 20 Realtors in Texas. In 1989, Gene started Phoenix-based Realty Executives in Dallas, TX. In 1994 he sold this franchise and hired on with Keller Williams in Dallas as one of the first 10 agents at the Dallas Preston Road Market Center.

Gene has extensive management experience in residential real estate. Prior to joining eXp Realty, LLC., and his appointment to the eXp Board of Directors, he had served over the past two decades in various management capacities at Keller Williams. Among his many accomplishments during his tenure with Keller Williams began when Gene and his wife, Susan, became Team Leaders of the Dallas Preston Road Market Center in 1999 -2006 and grew that office from 100 to 533 agents! Both Gene and Susan were installed into the Keller Williams Team Leader Hall of Fame in 2009.

Gene was the top Team Leader for Keller Williams in recruiting for 4 of the last 11 years, including 2005, 2006, 2012, and 2013. Gene served with Keller Williams most recently out of the Austin NW Market Center as Team Leader, where he grew the office from 320 agents to 641 in 4 years! Prior to that Gene was Regional Director of Keller Williams Virginia from 2007-2009 where he was #1 Nationally in franchise sales for 2007 and 2008.

Gene and Susan currently reside in Austin, Texas, have 5 grown children and 4 grandchildren.

Monica Weakley

Monica is a top-producing eXp Realty agent who is dual-licensed in Ohio and Kentucky. She is a former member of the eXp Realty Agent Advisory Council and has a coaching business, “My Coach Monica.” She brings broad experience to the Board courtesy of an outstanding executive career in radio advertising. Prior to joining eXp in 2017, she was the team leader for a major brokerage in the Cincinnati area. A graduate of Denison University, Monica holds a degree in communications and psychology.

Darren Jacklin

For over 25 years, Darren Jacklin has travelled 4 continents and personally trained and developed over 1 million people in over 50 countries. 

He has mentored entrepreneurs and business owners on specific and measurable strategies. These strategies have then been implemented into businesses to increase income, transform obstacles into cash flow and turn passion into profits. Darren has an uncanny ability to increase wealth and success by uncovering hidden assets, overlooked opportunities and undervalued possibilities. 

His talent has captured the attention of Tiger 21, Family Offices, Royal Family Offices, The Wall Street Journal, Yahoo Finance, NBC TV, CBS TV, CTV, CBC, Global TV, international radio stations, magazines and newspapers, movie producers, best-selling authors, CEO’s and business experts worldwide. 

Darren Jacklin currently sits on paid international boards of directors and advisory boards of public and private companies internationally. 

He has also personally trained 157 Fortune 500 companies such as Microsoft, AT&T, Black & Decker, Barclays Bank, as well as high school, college, and university students and lastly, professional athletes. 

Passionate about making a difference in people’s lives, today, Darren also contributes time to his Global Philanthropy Foundation called Leaders Yielding to New Knowledge (LY2NK) to support the new LY2NK Leadership Academy sustainable schools in the slums of Liberia, West Africa and Uganda, East Africa.

Randall Miles

For over 25 years Mr. Miles has held senior leadership positions in global financial services, financial technology and investment banking companies. His extensive investment banking background at bulge bracket, regional and boutique firms advising financial services companies on strategic and financial needs has crossed many disciplines. Mr. Miles’ transactional and advisory experience is complemented by leadership of public and private equity backed financial technology, specialty finance and software companies including Chairman and CEO at LIONMTS where he was nominated for the Ernst & Young Entrepreneur of the Year award, CEO at Syngence Corporation, COO of AtlasBanc Holdings Corp. and CEO of Advantage Funding / NAFCO Holdings which grew to in excess of $1 billion. Mr. Miles is currently Managing Partner at SCM Capital Group, a global strategic and financial advisory firm and Senior Managing Director at Tigress Financial Partners, a full service institutional broker dealer where is he is head of Investment Banking.

Most recently, Mr. Miles served as Senior Managing Director, Head of FIG and COO, Investment Banking at Cantor Fitzgerald & Co. Mr. Miles has held senior leadership roles at Oppenheimer & Co., D.A. Davidson and & Co., The First Boston Corporation (Credit Suisse) Meridian Capital and Greenwich Capital Markets. Mr. Miles has broad public, private and nonprofit board experience and has been active for many years in leadership roles with the Make-A-Wish Foundation. He presently serves on the boards of Kuity, Corp. and Posiba, Inc. as Vice Chairman and Chairman respectively. Mr. Miles holds a BBA from the University of Washington and holds FINRA licenses Series 7, 24, 63 and 79.