eXp World Holdings Reports Q1 2024 Results

BELLINGHAM, Wash. — May 1, 2024 — eXp World Holdings, Inc. (Nasdaq: EXPI), or the “Company”, the holding company for eXp Realty®, FrameVR.io and SUCCESS® Enterprises, today announced financial results for the first quarter ended March 31, 2024.

“During the first quarter, our agents closed over $37 billion of transactions, a 12% year-over-year increase, underscoring eXp’s unparalleled scale in the cloud brokerage market we pioneered,” said Glenn Sanford, eXp World Holdings Founder, Chairman and CEO. “We continue to provide our agents with the industry’s best platform for growth and the resources they need to navigate today’s dynamic real estate market. Under Leo Pareja’s leadership, I am confident that eXp Realty will extend its leadership position in the coming years and continue to redefine what it means to be the most agent-centric real estate brokerage on the planet.”

“Coming off another quarter of market share gains, I couldn’t be more excited to lead eXp Realty as the industry evolves,” said Leo Pareja, eXp Realty CEO. “Like Glenn, I will always be an agent at heart and ensure that eXp’s platform provides agents with everything they need to sell more real estate and achieve their financial goals faster than ever before. eXp Realty is the category king of the cloud-based brokerage model and the only brokerage of its kind operating at a significant scale. Our positive Adjusted EBITDA position enables us to invest in training, technology, and features that are unparalleled in the industry across the platform. I’m committed to leveraging our scale and sizable investments to increase operating efficiencies further, drive productivity and provide agents and shareholders with long-term, sustainable value for years to come.”

“We delivered a solid first quarter as we grew revenues 11% year over year while generating significant cash flow and returning $41 million to shareholders through share repurchases and cash dividends,” said Kent Cheng, Principal Financial Officer of eXp World Holdings. “We also demonstrated clear progress on our $20 million profit improvement plan. Despite our industry-leading efficiency, we believe there is further potential to improve as we continue to optimize our processes and leverage our scale to deliver higher margins and greater value for our shareholders.”

First Quarter 2024 Consolidated Financial Highlights as Compared to the Same Year-Ago Period:

  • First quarter revenue increased 11% to $943 million, driven by increased agent productivity, a rise in average home sales prices, and increased international production, despite a challenging real estate market. U.S. transaction units outperformed the market. 
  • First quarter net (loss) income of ($15.6) million compared to $1.5 million net income in the first quarter of 2023. First quarter net (loss) income per diluted share of ($0.10) compared to net income per diluted share of $0.01 in the year-ago quarter. First quarter net (loss) income included a $16 million (net of tax, $11.4 million) antitrust litigation contingency provision.
  • First quarter adjusted net (loss) income (a non-GAAP financial measure) excluding antitrust litigation contingency provision and discontinued operations was ($2.4) million compared to adjusted net income of $2.0 million in the year-ago quarter. First quarter adjusted (loss) income per diluted share of ($0.02) compared to adjusted net income per diluted share of $0.01 in the first quarter of 2023.
  • First quarter operating costs were $80.5 million, a 12% increase compared to the first quarter of 2023. This increase was driven by strategic investments in personnel to support increased transaction volumes and agent NPS and increased severance and legal expenses. 
  • First quarter adjusted EBITDA (a non-GAAP financial measure) of $11.0 million, a decrease of 24% compared to the same period in previous year. Adjusted EBITDA was lower year over year, due to higher operating costs partially offset by higher revenue, net of agent commission and other agent-related costs.
  • As of March 31, 2024, cash and cash equivalents totaled $109.2 million, compared to $122.8 million as of March 31, 2023. The Company repurchased approximately $33.0 million of common stock during the first quarter of 2024.
  • The Company paid a cash dividend for the first quarter of 2024 of $0.05 per share of common stock on March 29, 2024. On April 24, 2024, the Company’s Board of Directors declared a cash dividend of $0.05 per share of common stock for the second quarter of 2024, expected to be paid on May 27, 2024 to stockholders of record on May 13, 2024.

First Quarter Operational Highlights as Compared to the Same Year-Ago Period:

  • eXp ended the first quarter of 2024 with a global agent Net Promoter Score of 73, up from 70 a year ago. aNPS is a measure of agent satisfaction and an important key performance indicator (KPI) given the Company’s intense focus on improving the agent experience.
  • Agents and brokers on the eXp Realty platform decreased 2% year-over-year to 85,780 as of March 31, 2024 generally driven by the exiting of non-productive agents.
  • Transactions increased 8% year-over-year to 110,976.
  • Transaction volume increased 12% year-over-year to $37.2 billion.
  • eXp Realty appointed new executives during the first quarter: Renee Kaspar as Chief Human Resources Officer, Seth Siegler to Chief Innovation Officer, Sumanth Kamath to Chief Technology Officer, and Felix Bravo to VP, Global Growth.
  • eXp Realty also named Leo Pareja as Chief Executive Officer on April 4, 2024 and Wendy Forsythe as Chief Marketing Officer on April 26, 2024.

First Quarter 2024 Results – Virtual Fireside Chat

The Company will hold a virtual fireside chat and investor Q&A with eXp World Holdings Founder and CEO Glenn Sanford, eXp Realty CEO Leo Pareja and eXp World Holdings Principal Financial Officer and Chief Accounting Officer, Kent Cheng on Wednesday, May 1, 2024 at 2 p.m. PT / 5 p.m. ET. 

The investor Q&A is open to investors, current stockholders and anyone interested in learning more about eXp World Holdings and its companies. Submit questions in advance for inclusion to [email protected].

Date: Wednesday, May 1, 2024
Time: 2 p.m. PT / 5 p.m. ET
Location: exp.world. Join at https://exp.world/earnings
Livestream: expworldholdings.com/events

About eXp World Holdings, Inc.

eXp World Holdings, Inc. (Nasdaq: EXPI) is the holding company for eXp Realty®, FrameVR.io and SUCCESS® Enterprises.

eXp Realty is the largest independent real estate company in the world with more than 85,000 agents in the United States, Canada, the United Kingdom, Australia, France, India, Mexico, Portugal, South Africa, Puerto Rico, Brazil, Italy, Hong Kong, Colombia, Spain, Israel, Panama, Germany, the Dominican Republic, Greece, New Zealand, Chile, Poland and Dubai and continues to scale internationally. As a publicly traded company, eXp World Holdings provides real estate professionals the unique opportunity to earn equity awards for production goals and contributions to overall company growth. eXp World Holdings and its businesses offer a full suite of brokerage and real estate tech solutions, including an innovative residential and commercial brokerage model, professional services, collaborative tools and personal development. The cloud-based brokerage is powered by FrameVR.io technology, offering immersive 3D platforms that are deeply social and collaborative, enabling agents to be more connected and productive. SUCCESS® Enterprises, anchored by SUCCESS® magazine and its related media properties, was established in 1897 and is a leading personal and professional development brand and publication. 

For more information, visit https://expworldholdings.com.  

eXp World Holdings, Inc. intends to use its Investor Relations website, its X (formerly Twitter) feed (@eXpWorldIR), Facebook page (https://www.facebook.com/eXpWorldHoldings), Instagram account (@eXpWorldHoldings), LinkedIn page (https://www.linkedin.com/company/expworldholdings/), as well as eXp Realty, LLC’s X (formerly Twitter) feed (@eXpRealty), Facebook page (https://www.facebook.com/eXpRealty), Instagram account (@eXpRealty_), and LinkedIn account (https://www.linkedin.com/company/exp-realty/) as a means of disclosing material non-public information and to comply with its disclosure obligations under Regulation FD.

Use of Non-GAAP Financial Measures

To provide investors with additional information regarding our financial results, this chat deck includes references to adjusted EBITDA, adjusted net income, and adjusted operating cash flow, which are  non-U.S. GAAP financial measures that may be different from similarly titled measures used by other companies. These measures are presented to enhance investors’ overall understanding of the Company’s financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with U.S. GAAP.

The Company’s non-GAAP financial measures provide useful information about financial performance, enhance the overall understanding of past performance and future prospects, and allow for greater transparency with respect to key metrics used by management for financial and operational decision-making. These measures may also provide an additional tool for investors to use in comparing core financial performance over multiple periods with other companies in the industry. 

  • Adjusted EBITDA helps identify underlying trends in the business that could otherwise be masked by the effect of the expenses excluded in adjusted EBITDA. In particular, the Company believes the exclusion of stock and stock option expenses provides a useful supplemental measure in evaluating the performance of operations and provides better transparency into results of operations. The Company defines adjusted EBITDA to mean net income (loss) from continuing operations, excluding other income (expense), income tax benefit (expense), depreciation,  amortization, impairment charges, litigation contingency expenses, stock-based compensation expense, and stock option expense.
  • Adjusted net (loss) income excludes significant non-operating related expenses that management does not consider ongoing in nature. The Company defines adjusted net (loss) income as net (loss) income adjusted for net loss from discontinued operations and the after-tax impact of the litigation contingency accrual.
  • Adjusted operating cash flow helps investors see the Company’s performance through the eyes of management. The Company defines adjusted operating cash flow to mean cash flows from operations excluding the change in customer deposits.

Adjusted EBITDA, adjusted net (loss) income, and adjusted operating cash flow should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with U.S. GAAP. 

Safe Harbor Statement

The statements contained herein may include statements of future expectations and other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. These statements include, but are not limited to, statements about future cost saving measures; the continued growth of our agent and broker base;  improvements in technology and operational processes; revenue growth; dividends; and financial performance. Such forward-looking statements speak only as of the date hereof, and the Company undertakes no obligation to revise or update them. Such statements are not guarantees of future performance. Important factors that may cause actual results to differ materially and adversely from those expressed in forward-looking statements include changes in business or other market conditions; outcomes of ongoing litigation; the difficulty of keeping expense growth at modest levels while increasing revenues; and other risks detailed from time to time in the Company’s Securities and Exchange Commission filings, including but not limited to the most recently filed Quarterly Report on Form 10-Q and Annual Report on Form 10-K.

Media Relations Contact:
eXp World Holdings, Inc.
[email protected]

Investor Relations Contact:
Denise Garcia
[email protected]

The following tables reflects Revenues and Adjusted Segment EBITDA by reportable segments:

The following table reflects Adjusted Net Income:

eXp Realty Policy Highlights

Our policies are clear: 

  • Any Agent whose conduct, actions or performance violates or conflicts with eXp’s P&Ps, eXp’s core values, code of ethics, or any other eXp policy, may be released from eXp immediately and without warning. 
  • It is the commitment of eXp to ensure the brokerage is free from negative, aggressive and inappropriate behaviors, and that the environment is aimed at providing an atmosphere upholding our core values. All Agents and employees of eXp have the right to be treated with dignity and respect. 
  • All complaints of negative and inappropriate behaviors will be taken seriously and followed through to resolution. Agents or employees of eXp who file complaints will not be victimized for reporting others for their inappropriate behavior. 
  • Agents who are members of the National Association of REALTORS® are required to be in good standing with their respective state licensure requirements and maintain their mandatory ethics training